Terms and Conditions of Dot Digital

Effective Date: 23 February 2023

Welcome to Dot Digital. These terms and conditions outline the rules and regulations for the use of our services. By engaging with our services, you agree to these terms.

1. Web Design, Development, and SEO Services

Dot Digital provides comprehensive web design, web development, and website optimization services, including search engine optimization (SEO). Our aim is to enhance your online presence and improve your website’s performance in search engine rankings.

2. Project-Based Services

Our services are tailored based on the client’s individual needs. Each project will be evaluated, and a strategic plan will be developed to meet specific requirements and objectives.

3. Client Responsibilities

Clients are required to provide accurate and up-to-date information about their business, including any necessary logos and trademarks. Clients may also choose to purchase logo and trademark designs directly from Dot Digital.

4. Payment Terms

  • Project Fees: Fees for web design, development, and SEO services are charged on a per-project basis.
  • Hosting and Domain Services: We offer hosting and domain services on a monthly subscription basis. The fees for these services will be billed monthly and are subject to change with prior notice.

5. Data Protection

Please refer to our Privacy Policy for details on how we comply with the Protection of Personal Information Act (POPIA).

6. Intellectual Property Rights

All content created and developed for a client will belong to the client upon full payment for the services rendered. Dot Digital reserves the right to use completed projects for promotional purposes unless otherwise agreed upon.

7. Limitation of Liability and Indemnification

Dot Digital is not liable for any issues arising from third-party digital platforms. If a client’s website is independently hosted or migrated away from Dot Digital, we bear no responsibility for any ensuing problems or losses. Clients agree to indemnify and hold Dot Digital harmless from any claims or damages arising from such third-party platforms.

8. Disclaimer

Dot Digital is not responsible for changes in website performance due to search engine algorithm updates or changes. We strive to stay up-to-date with current best practices, but we cannot guarantee specific results as search engines frequently update their algorithms.

9. Termination of Hosting and Domain Services

Hosting and domain services provided by Dot Digital can be terminated with a one-calendar-month notice period. The notice must be given in writing.

10. Amendment of Terms

These terms and conditions may be amended from time to time. We will notify clients of any significant changes, but clients are encouraged to review these terms periodically.

11. Acceptance of Terms

By using our services, clients acknowledge that they have read, understood, and agreed to these terms and conditions.

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